Last week, VA secretary Eric Shinseki tried to bring closure to the scandal by firing the VA undersecretary of health, Dr. Robert Petzel, and filling the position with Dr. Jeffrey Murawsky — the director of VA's Great Lakes Health Care System in Winchester, Ill. Since 2009, Murawsky had oversight responsibility of the Edward Hines VA Hospital in Cook County, Ill.
But Freedom of Information Act requests by Illinois-based watchdog group Open the Books reveal that the VA spent millions on bonuses during the last three years at Hines.
Worse, in 2013, only about one-in-four of Hines' 4,230 employees were those providing the actual primary care: doctors (309) or nurses (about 800), Open the Books found.
Five veterans died waiting for care at Hines.
As far back as 1999, the VA had found systemic quality-of-care problems at Hines with little done to correct them. A VA study concluded that "Hines has the most inefficient physical plant for inpatient care and the most significant compliance issues with patient privacy."
In 2005, a VA study rated Chicago the worst regional office in the country. Now the man in charge at Hines, Murawsky, has been elevated to oversight of the entire VA system.
Democrats in Washington have started touting a recent poll showing a slight plurality (43%) of Americans believe the scandalously poor quality at VA hospitals is due to recent budget caps and inadequate financial resources devoted to the hospital system.
This was slightly higher than the 41% who believe the shoddy care is due to federal bureaucratic incompetence.
The revelations of bonuses suggest that misspending may be the biggest problem.
The VA's own budget numbers indicate a more-than doubling of the agency's expenditures to $57 billion from $28 billion since 2003. The patient load is up only about one-third over the decade.
So the VA has more money than ever per patient, even after adjusting for inflation.
As far as mismanagement, the problem of "performance" bonuses at the VA appears to have been systemic. An Open the Books investigation has found:
• One in five employees at the Phoenix VA received bonuses in 2013, with some receiving extra pay of $5,000 or more. The total bonus payouts were $337,885.
As many as 40 veterans may have died awaiting care at this hospital system and about 1,300 waited more than six months for care.
• In 2013, Phoenix VA Director Sharon Helman received the No. 1 bonus out of 3,170 employees (at Phoenix): $9,345. The number of avoidable deaths was higher than at nearly any other hospital.
• In Chicago, $1 billion in salaries were supplemented with $4 million in bonuses over a three-year period.
• At the seven most troubled VA facilities, almost $9 million in bonuses were paid out to 13,000 employees.
Wait — bonuses?
"This would be like giving a bonus to the management and players of the last place Chicago Cubs," complains Adam Andrzejewski, founder of Open the Books. "What the VA executives must answer is why every veteran didn't receive world-class health care." Many vets don't even receive average medical care.
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